Lincolnshire Partnership NHS Foundation Trust (LPFT) has selected the Portasana® Patient Engagement Platform (PEP) to improve digital access and patient experience, whilst delivering more personalised and efficient care.
LPFT provides a wide range of mental health, dementia, learning disability, and autism services to over 700,000 people across Lincolnshire. As part of its ongoing commitment to deliver high quality care, the Trust is embracing digital innovation to improve access, experience and outcomes for patients and service users.
Now the 5th Rio site working with Portasana, the platform will enable LPFT to strengthen patient engagement, improve communication, and support self-management through a secure, NHS-App integrated digital patient engagement portal. The solution will help streamline processes for clinical teams while giving patients greater visibility and control over their care.
Ian Baldam, Director of Digital and Data at Lincolnshire Partnership NHS Foundation Trust, said: “We are delighted to be working with Mayden to introduce the Portasana Patient Engagement Platform to our service users. This partnership supports our commitment to improving how patients access services and engage with their care. By providing more convenient and flexible digital options, we can enhance patient experience while enabling our teams to work more efficiently and focus on delivering high-quality care.”
Portasana® is a fully integrated patient engagement platform that supports NHS and international healthcare providers to deliver safe and effective self-management, reducing pressure on clinical teams. The platform connects with electronic patient record (EPR) systems including Rio, the NHS App, and wider clinical systems, offering a configurable suite of modules such as appointments, letters, messaging, forms, symptom tracking, remote monitoring, surveys, and condition-specific journeys to support proactive, and personalised remote care.
Portasana was created by Wellola, founded in 2016 by clinical entrepreneurs Sonia Neary and Dr Greg Martin. In March 2026, Wellola was acquired by Mayden, a UK-based health technology company, focused on transforming care through innovative digital solutions. The acquisition brings together complementary expertise and technology to create a portfolio of solutions to deliver more connected, efficient, and patient-centred services across health and care, in the UK and internationally.
Sonia Neary, Co-founder of Wellola, said: “We are proud to partner with LPFT as they continue to innovate and improve access to care. Our mission has always been to empower healthcare teams with technology that makes care more accessible, more personalised, and more efficient. We believe the future of healthcare is community-based, preventative and supported by digital tools, giving patients the means to self-manage. By combining Wellola’s patient engagement expertise with
Mayden’s wider digital health capabilities, we are uniquely positioned to support organisations like LPFT in delivering truly connected care.”
LPFT is a long standing partner with Mayden, having adopted the company’s iaptus Electronic Patient Record (EPR) system for their Talking Therapies service in 2013. This ongoing partnership reflects a shared commitment to improving patient experience, supporting clinical teams, and embracing digital transformation to meet the evolving needs of healthcare services.
For more information, please visit:
www.mayden.com
Call: 01249 701100